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Depending on your hair type and how frequently you wash your hair, some people see results immediately and some people may start to see results in a few weeks. 

Yes, but don’t just take our word for it! Check out the thousands of 5 star reviews from people of all ages using our shampoo and conditioner bars.

Yes! If you’re wondering which bar is right for you, tell our support team what your hair type is and we’ll steer you in the right direction. 

Everyone’s hair is different, so expect a bit of trial and error until you find out what works best for you. Start with enough to clean from your roots and scalp to the ends of your hair. If you’re not seeing results, we recommend applying more during your wash time. 

When you sign up for a subscription, we automatically charge your card so you can set it and forget it. You can cancel at any time. 

Yes. Protecting your privacy is one of our biggest priorities. We use a number of security measures and industry standard methods to keep your personal information safe. All orders and personal information are managed by a secure server. Details such as credit card number, name, and address are transmitted through Secure Socket Layer (SSL) technology.

Delivery time is based on your selected shipping method at checkout. Most orders ship same day!  Please allow up to 2 business days for your order to be processed. Orders are processed Monday through Friday, excluding holidays. Once your order has been shipped, a confirmation email with a carrier tracking number will be sent out. In the case of a lost package, please contact Kitsch support.

We recommend a subscription, so you can enjoy savings and get your products delivered right to your door with free shipping. This way, you’ll never run out!

Rice Water Shampoo and Conditioner are suitable for individuals looking to strengthen their hair and add shine. It’s especially beneficial for those with damaged or weak hair, as rice water is rich in amino acids and vitamins that help improve hair texture and elasticity. However, results may vary, so it’s always good to patch-test or consult a professional if you have any specific questions.

If you have porous, protein-sensitive, or chemically treated hair (such as colored hair), you might want to limit the use of Rice Water Shampoo and Conditioner. In such cases, the hair is more porous and prone to protein overload, which could make your hair feel brittle, dry, or heavy. For daily care, you might consider trying our Castor Oil Shampoo and Coconut Oil Conditioner, which are formulated to be gentle and nourishing.